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Old 05-06-2009, 02:46 AM   #1 (permalink)
 
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Default FAQ: Offer Crediting

Frequently Asked Questions Regarding this Topic

Why didn't I get Credit for the offer I did?

There are many factors that come into play when getting credit from an offer, some of the reasons why a credit doesn't come through could be:

  • You've previously done the offer before (only do each offer once)
  • Your Cookie Settings are incorrect.
  • You have Software Preventing Cookies from being placed correctly (Virus/Spyware Protection/Firewall)
  • You Didn't Clear Your Cookies before doing the offer
  • Your Form of Payment didn't have the necessary funds available to cover all the cost (Processing + Shipping)
  • You used a Pre-Paid Credit Card (Most Advertisers do not support these, and will revoke leads when these are used)
  • You traveled away from the landing page that the offer click took you to
  • You provided fraudulent (or fake) information
  • You Did not let the website load completely (make sure all pages finish loading, before closing the page)
  • The publisher that the offer is run through had problems (rarely the cause)
  • You Do NOT meet the Eligibility for the offer (Residency, Age)
  • You Did NOT fulfill the requirements of the offer(Signing up for a specific level of service, Length of Service, etc.)
  • If the IP Address (address given to your computer/network from your Internet Service Provider) you accessed the offer from has been credited for the offer previously on another site, this would cause a non-credit.
Important Note: Even if you have the confirmation email, were charged successfully, and have already received your product, if any of the above factors took place, you many not receive credit.


How Do I Clear My Cookies?


IE6:

1. Select Tools > Internet Options >General again.
2. Under the heading Temporary Internet files, click on Delete Cookies...
3. Click OK for the Delete all cookies in the Temporary Internet Files folder? prompt.
4. Click OK to exit.

IE7:

1. Click on Tools > Internet Options > General again.
2. Click the Delete... button.
3. Under the heading Cookies, click on Delete cookies...
4. Click Yes for the Delete all cookies in the Temporary Internet Files folder? prompt.
5. Click Close to exit.

Firefox 1.5 or earlier:

1. Open Mozilla Firefox.
2. Click on Tools > Options > Privacy.
3. Click on Cookies > Clear.
4. Select OK to exit.

Firefox 2.0:

1. Click on Tools > Options > Privacy.
2. Under the Private Data heading, click on the Clear Now button.
3. Click OK to exit.

Netscape 7.x/Mozilla - Windows

1. Within Netscape, go to Tools | Cookie Manager | Manage Stored Cookies.
2. Click Remove All Cookies.

Netscape 7.x/Mozilla - Mac

1. Within Netscape, go to Tools | Cookie Manager | Manage Stored Cookies.
2. Click Remove All Cookies.
3. Click OK.

Safari 2.x

1. Open Safari and go to Safari | Preferences.
2. Click Security.
3. Click Show Cookies.
4. Click Remove All.


What is the landing page?

The landing page is where you are redirected to when you click on an offer, if you click away from this page to read a terms of service, privacy policy, or something else about the site, it could Possibly cause a no-credit issue, as some of the landing pages have whats called a CREDITING Pixel which is a small image which links to the freebie site and tells the advertiser where the lead was generated from, which in result gives that freebie site credit for your lead (this pixel is normally located on the order processed/completed page though).

It is advised to always, click the link, arrive at the landing page, and complete the offer. If you want to click around the site and read the TOS, or Privacy Policy, etc., I advise you open those in a new window (or tab), rather then browsing away from the landing page.

Note: Filling out your information and clicking continue, is not leaving the landing page and will not affect anything. (It is what you're supposed to do).

What do I do if I have left the landing page and have clicked around the offer-site already?

Honestly your best option would be to close the offer page, clear your cookies, then click to open the offer-site again, and proceed accordingly.

TIP: If you've visited an offer before and decided you didn't want to do it and are now about to do it, CLEAR YOUR COOKIES FIRST! Clearing your cookies in this situation will prevent the offer from not crediting, as well as putting a stop to the offer crediting to the WRONG Freebie Site you are pursuing (yes this does happen)


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Just So You Know:
Even if you do everything right, there are limits to the capabilities of offer tracking. If a user has viewed the same offer from different sites on the same network (123, trainn, free4me, etc.) within a short period of time, it could still credit to the wrong site. Sometimes it credits to the first site clicked, sometimes the most recent. There is no concrete explanation for this, so I will only suggest to take your time, and try to follow everything advised here in this FAQ.
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Old 07-28-2009, 06:54 PM   #2 (permalink)
 
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Just to add on, and I see this from ZipNadaZilch everytime I complete an offer, but instant credit offers could take up to 6 hours to credit.
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Old 07-28-2009, 06:55 PM   #3 (permalink)
 
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Great info thanks
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Old 07-29-2009, 10:08 PM   #4 (permalink)
 
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Good work posting all the different browsers for everybody to see. Another option is downloading ccleaner
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Old 08-01-2009, 10:25 PM   #5 (permalink)

 
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Nice
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Old 12-16-2010, 02:18 AM   #6 (permalink)
 
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CCleaner has never failed me..
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Old 12-16-2010, 02:31 PM   #7 (permalink)

 
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I dunno I guess I have been lucky without using anything...
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Old 12-16-2010, 03:04 PM   #8 (permalink)
 
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Its pretty easy anyways as long as you are not trying to cheat the sites.
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Old 12-17-2010, 05:18 PM   #9 (permalink)
 
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Thank you for posting this information, it will be very useful for new people.
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Old 01-23-2012, 09:00 AM   #10 (permalink)
 
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Good post for the newbies!
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